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Shipping
SHIPPING POLICY
For any purchases placed by 1PM Eastern Standard Time, Monday – Friday, we will try our best to process the order and ship out the same day. Otherwise, any orders placed after 1PM EST will be shipped the following business day.
Please note we do not ship to P.O. Boxes or APO/FPO addresses that are not available through FedEx.
All orders require signature upon delivery at which point responsibility for the shipment is assumed by you.
FREE SHIPPING IN THE U.S.
We offer complimentary ground shipping on orders $500+ within the continental U.S. Please allow 3-7 business days for all ground shipping orders. Orders placed Friday through Sunday will ship out Monday. Currently, we do not offer delivery on weekend days.
EXPEDITED SHIPPING
Expedited shipping options are available at checkout should you need your order sooner.
FedEx 2nd Day - $15
FedEx Next Day - $25 - Overnight shipping purchases must be placed before 1 pm EST to guarantee next day shipping. Orders placed on Saturdays or Sundays will be shipped on the following Monday, with the exception of national holidays that may fall on a Monday.
INTERNATIONAL SHIPPING
Unfortunately, we do not currently offer international shipping, however you can place an international order through our affiliate partner Farfetch. For a list of retailers near you, please visit our STOCKIST page.
POSSIBLE DELAYS
We do our best to ensure the timely delivery of all orders. When selecting your shipping options for domestic orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated time frame.
NEED MORE HELP?
Contact us at customercare@monse.com.