Accessibility Statement

UPDATED: November 2022

MONSE is committed to providing an accessible and user-friendly website regardless of technology or ability. Our mission is to create an experience that will allow our customers to navigate our website with few limitations.

Because this is an ongoing effort to improve the accessibility and convenience of our website, we are open to all feedback on how we can better serve our customers. If you are using assistive technologies and are having difficulty accessing this website, please contact our Customer Care team at customercare@monse.com or feel free to call at (646) 809-0100.

HERE FOR YOU 

If you are experiencing difficulty with any content on monse.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

CONTACT US 

If you wish to report an accessibility issue, have any questions or need assistance, please contact MONSE Customer Support as follows:

Email: customercare@monse.com Phone: (646) 809-0100

ACCESSIBILITY ON MONSE.COM 

monse.com makes available the UserWay's Web Accessibility Widget is powered by a dedicated accessibility server. The software allows monse.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

ENABLING THE ACCESSIBILITY MENU

The monse.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

DISCLAIMER 

MONSE continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan monse.com with UserWay's Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on monse.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.